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Incident affecting Google Voice

Incident began at 2024-11-20 04:45 and ended at 2024-11-20 16:21 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Nov 20, 2024 5:49 PM UTC

Summary : Google Voice group chat users may receive malformed SMS messages.

Description : The issue with Google Voice has been resolved for all affected users as of Wednesday, 2024-11-20 08:21 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
Nov 20, 2024 4:49 PM UTC

Summary : Google Voice group chat users may receive malformed SMS messages.

Description : We are experiencing an issue with Google Voice beginning on Tuesday, 2024-11-19 20:45 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2024-11-20 10:00 US/Pacific with current details.

Customer Symptoms : Google Voice group chat users may receive malformed SMS messages.

Workaround : None at this time